Frequently Asked Questions: Sourcing PIR Infrared Motion Detector (WL-PIR300) from Wanlin China Factory
The following questions are most frequently asked by distributors, importers, and system integrators in Marseille, France when evaluating Wanlin as their China factory supply partner for PIR Infrared Motion Detector (WL-PIR300).
Q2: Does the PIR Infrared Motion Detector hold EN14604 certification?
A: Yes. The WL-PIR300 holds EN14604 / LPCB / VdS certifications. We provide full test reports and Declaration of Conformity — ready for France customs and fire authority inspection.
Q5: Can you do private label / OEM branding for the Marseille market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in France.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Marseille). The sample cost is fully deductible from your first bulk order.
Q7: What incoterms do you support for shipment to Marseille?
A: EXW, FOB Shanghai/Shenzhen, CIF Marseille, DDP Marseille. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.
Q3: What is the lead time for 1,000 pcs of WL-PIR300 shipped to Marseille?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.
Q8: Is the PIR Infrared Motion Detector compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-PIR300 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.
Q1: What is the MOQ for the WL-PIR300?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Marseille market trial.
Q9: How do you handle warranty claims for products sold in France?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Marseille within 48 hours.
Still Have Questions?
Our export team in China responds within 24 hours to all inquiries from Marseille, France.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-05-07
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
